Resolved. Report generation has been fully restored, and normal operations have been reinstated.
Posted Oct 27, 2026 - 14:09 EDT
Update
We are continuing to monitor for any further issues and are confirming that all reports have been generated and delivered.
Posted Oct 27, 2026 - 13:46 EDT
Monitoring
We’ve identified the cause of the delay in report generation, and our team has worked through the remaining reports. Reports for earlier submissions are now available. Reports for today’s large file submissions are still being processed, and we’ll confirm once they have all been generated.
Posted Oct 27, 2026 - 12:52 EDT
Identified
Some return files are still being generated because processing is still underway. Some of the processing scheduled for today’s run did not start, and our team is still investigating the cause. We expect all return files to be available once the in-progress processing completes.
Posted Oct 27, 2026 - 12:17 EDT
Investigating
Our team is currently investigating the issue affecting FTP and PGP output. Rest assured, we're working diligently to restore normal service.