All Systems Operational

Uptime over the past 90 days. View historical uptime.
Anti-Fraud Analytics Operational
ClaimSearch Website Operational
ClaimSearch Match Report Operational
Claims Inquiry Operational
Claims Reporting - Web Submission Operational
Claims Reporting - Integrated Submission - FTP Operational
Claims Reporting - Integrated Submission - XML Operational
ClaimSearch Insights (Dashboards) Operational
Research Hub Operational
Claims Coverage Identifier Operational
NICB Operational
Claim Scoring Operational
Provider Scoring Operational
Network Analysis Operational
Case Manager Operational
Digital Media Forensics Operational
Digital Commerce Detector Operational
Digital Asset Finder Operational
Other ClaimSearch Services Operational
Casualty Solutions Operational
Discovery Navigator Operational
iComply powered by MSP Navigator Operational
Liability Navigator Operational
MSP Analyzer Operational
MSP Navigator Operational
wcAnalyzer Operational
wcCapture Operational
wcNavigator Operational
wcPrism Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 27, 2026

Resolved: Partial outage affecting FTP and PGP return file delivery
Resolved - Resolved. Report generation has been fully restored, and normal operations have been reinstated.
Oct 27, 14:09 EDT
Update - We are continuing to monitor for any further issues and are confirming that all reports have been generated and delivered.
Oct 27, 13:46 EDT
Monitoring - We’ve identified the cause of the delay in report generation, and our team has worked through the remaining reports. Reports for earlier submissions are now available. Reports for today’s large file submissions are still being processed, and we’ll confirm once they have all been generated.
Oct 27, 12:52 EDT
Identified - Some return files are still being generated because processing is still underway. Some of the processing scheduled for today’s run did not start, and our team is still investigating the cause. We expect all return files to be available once the in-progress processing completes.
Oct 27, 12:17 EDT
Investigating - Our team is currently investigating the issue affecting FTP and PGP output. Rest assured, we're working diligently to restore normal service.
Oct 27, 11:03 EDT

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

ClaimSearch login and XML submission issue
Resolved - ClaimSearch SSO login issue has been fully restored. We appreciate your patience during this time.
Oct 19, 17:40 EDT
Update - We are continuing to monitor for any further issues.
Oct 19, 17:26 EDT
Monitoring - ClaimSearch website login has been restored following remediation actions conducted in coordination with our web application firewall provider. Our technical teams are continuing to monitor application availability and verify that access remains consistent and reliable.
Oct 19, 17:26 EDT
Identified - Our technical teams have identified a connectivity issue with the Web Application Firewall. They are actively troubleshooting the issue with the WAF vendor to resolve it. The teams are working toward a resolution and will provide further updates as more information becomes available.
Oct 19, 16:25 EDT
Update - Our technical teams are actively investigating the ClaimSearch login issue and working toward resolution. We will provide further updates as more information becomes available.
Oct 19, 14:25 EDT
Investigating - We're actively investigating the ClaimSearch SSO login issue and XML failures to reach Claimsearch endpoints disruption and appreciate your patience as we work to identify the root cause.
Oct 19, 13:13 EDT

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage