All Systems Operational

Anti-Fraud Analytics Operational
90 days ago
99.99 % uptime
Today
ClaimSearch Website Operational
90 days ago
99.95 % uptime
Today
ClaimSearch Match Report Operational
90 days ago
100.0 % uptime
Today
Claims Inquiry Operational
90 days ago
100.0 % uptime
Today
Claims Reporting - Web Submission Operational
90 days ago
100.0 % uptime
Today
Claims Reporting - Integrated Submission - FTP Operational
90 days ago
100.0 % uptime
Today
Claims Reporting - Integrated Submission - XML Operational
90 days ago
100.0 % uptime
Today
ClaimSearch Insights (Dashboards) Operational
90 days ago
99.92 % uptime
Today
Research Hub Operational
90 days ago
100.0 % uptime
Today
Claims Coverage Identifier Operational
90 days ago
100.0 % uptime
Today
NICB Operational
90 days ago
100.0 % uptime
Today
Claim Scoring Operational
90 days ago
100.0 % uptime
Today
Provider Scoring Operational
90 days ago
100.0 % uptime
Today
Network Analysis Operational
90 days ago
100.0 % uptime
Today
Case Manager Operational
90 days ago
100.0 % uptime
Today
Digital Media Forensics Operational
90 days ago
100.0 % uptime
Today
Digital Commerce Detector Operational
90 days ago
100.0 % uptime
Today
Digital Asset Finder Operational
90 days ago
100.0 % uptime
Today
Other ClaimSearch Services Operational
90 days ago
100.0 % uptime
Today
Casualty Solutions Operational
90 days ago
100.0 % uptime
Today
Discovery Navigator Operational
90 days ago
100.0 % uptime
Today
iComply powered by MSP Navigator Operational
90 days ago
100.0 % uptime
Today
Liability Navigator Operational
90 days ago
100.0 % uptime
Today
MSP Analyzer Operational
90 days ago
100.0 % uptime
Today
MSP Navigator Operational
90 days ago
100.0 % uptime
Today
wcAnalyzer Operational
90 days ago
100.0 % uptime
Today
wcCapture Operational
90 days ago
100.0 % uptime
Today
wcNavigator Operational
90 days ago
100.0 % uptime
Today
wcPrism Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 27, 2026

No incidents reported today.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

Resolved - This incident has been resolved.
Aug 17, 14:30 EDT
Identified - Our Technical team has restored access for 75% of the users for ClaimSearch Insights and is actively working to restore access for the remaining users. We expect access to be fully restored within the next hour.
Aug 17, 13:51 EDT
Update - Our Technical team has identified the cause and is working to resolve the access issues through a data update. The ETA to complete the data upload and resolve the issue is within the next two hours. Thank you for your patience.
Aug 17, 12:32 EDT
Investigating - You may be experiencing an unexpected loss of access or issues with your insights profile. This is actively being looked into and resolved by our team. We will provide regular progress updates as we look to resolve this issue. We apologize for any inconvenience this may have caused, and appreciate your patience.
Aug 17, 09:18 EDT

Aug 16, 2026

No incidents reported.

Aug 15, 2026

Completed - The scheduled maintenance has been completed.
Aug 15, 23:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 20:30 EDT
Scheduled - On Saturday, August 15, 2026, between 8:30 PM and 11:30 PM ET, Verisk AFA applications will be undergoing scheduled monthly maintenance. During this period, users may experience service interruptions and will be unable to connect to SFTP, FTP, and HTTPS services using secureftp.iso.com and secureftp.verisk.com. We expect all services to be fully restored by 11:30 PM ET.

We appreciate your understanding and patience as we complete this maintenance to maintain and improve system performance.

If you have any questions or require assistance, please contact our support team.

Aug 14, 13:52 EDT

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.