All Systems Operational

Anti-Fraud Analytics Operational
ClaimSearch Website Operational
ClaimSearch Match Report Operational
Claims Inquiry Operational
Claims Reporting - Web Submission Operational
Claims Reporting - Integrated Submission - FTP Operational
Claims Reporting - Integrated Submission - XML Operational
ClaimSearch Insights (Dashboards) Operational
Research Hub Operational
Claims Coverage Identifier Operational
NICB Operational
Claim Scoring Operational
Provider Scoring Operational
Network Analysis Operational
Case Manager Operational
Digital Media Forensics Operational
Digital Commerce Detector Operational
Digital Asset Finder Operational
Other ClaimSearch Services Operational
Casualty Solutions Operational
Discovery Navigator Operational
iComply powered by MSP Navigator Operational
Liability Navigator Operational
MSP Analyzer Operational
MSP Navigator Operational
wcAnalyzer Operational
wcCapture Operational
wcNavigator Operational
wcPrism Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Resolved - The Monthly Sync has been completed and the issue is currently resolved.
Sep 3, 17:41 EDT
Update - The status updates have been completed. Developers are currently running a sync at this point to complete the fix. The ETA for this sync is around 1 hour.
Sep 3, 16:42 EDT
Update - Developers are currently still running the process to update the status. The ETA remains 2-3 hours at this time.
Sep 3, 15:22 EDT
Update - Developers are currently working through updating the status. Once it is complete, another sync will be completed to update. The current Estimated Time for completion is 3-4 hours
Sep 3, 14:16 EDT
Update - Developers are currently working to correct the status mismatch from 9/1 and 9/2. We appreciate your patience as we work to resolve this issue.
Sep 3, 12:43 EDT
Update - Our teams are continuing to restore NCIC discrepancies in ClaimSearch. We appreciate your patience while we continue to resolve the issue.
Sep 3, 11:19 EDT
Identified - We are working to restore NCIC discrepancies in ClaimSearch, our team is fully engaged in resolving the issue.
Sep 3, 10:07 EDT

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.