All Systems Operational

Anti-Fraud Analytics Operational
ClaimSearch Website Operational
ClaimSearch Match Report Operational
Claims Inquiry Operational
Claims Reporting - Web Submission Operational
Claims Reporting - Integrated Submission - FTP Operational
Claims Reporting - Integrated Submission - XML Operational
ClaimSearch Insights (Dashboards) Operational
Research Hub Operational
Claims Coverage Identifier Operational
NICB Operational
Claim Scoring Operational
Provider Scoring Operational
Network Analysis Operational
Case Manager Operational
Digital Media Forensics Operational
Digital Commerce Detector Operational
Digital Asset Finder Operational
Other ClaimSearch Services Operational
Casualty Solutions Operational
Discovery Navigator Operational
iComply powered by MSP Navigator Operational
Liability Navigator Operational
MSP Analyzer Operational
MSP Navigator Operational
wcAnalyzer Operational
wcCapture Operational
wcNavigator Operational
wcPrism Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 14, 2026

No incidents reported today.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Resolved - Access for all users has been restored
Oct 6, 12:50 EDT
Monitoring - The data issue is resolved and monitoring the recovery activities. ETA - Two an half hours.
Oct 6, 10:18 EDT
Resolved - From September 22 through October 1, an issue prevented Claims Inquiry address searches from displaying property claim results that matched the Location of Loss. The issue has been resolved.

If you performed address searches in Claims Inquiry during this period and want to confirm that no Location of Loss matching results were missed, please rerun those searches.

Oct 6, 09:31 EDT

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.