All Systems Operational

Uptime over the past 90 days. View historical uptime.
Anti-Fraud Analytics Operational
ClaimSearch Website Operational
ClaimSearch Match Report Operational
Claims Inquiry Operational
Claims Reporting - Web Submission Operational
Claims Reporting - Integrated Submission - FTP Operational
Claims Reporting - Integrated Submission - XML Operational
ClaimSearch Insights (Dashboards) Operational
Research Hub Operational
Claims Coverage Identifier Operational
NICB Operational
Claim Scoring Operational
Provider Scoring Operational
Network Analysis Operational
Case Manager Operational
Digital Media Forensics Operational
Digital Commerce Detector Operational
Digital Asset Finder Operational
Other ClaimSearch Services Operational
Casualty Solutions Operational
Discovery Navigator Operational
iComply powered by MSP Navigator Operational
Liability Navigator Operational
MSP Analyzer Operational
MSP Navigator Operational
wcAnalyzer Operational
wcCapture Operational
wcNavigator Operational
wcPrism Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 20, 2026

No incidents reported today.

Oct 19, 2026

ClaimSearch SSO login issue
Resolved - ClaimSearch SSO login issue has been fully restored. We appreciate your patience during this time.
Oct 19, 17:40 EDT
Update - We are continuing to monitor for any further issues.
Oct 19, 17:26 EDT
Monitoring - ClaimSearch website login has been restored following remediation actions conducted in coordination with our web application firewall provider. Our technical teams are continuing to monitor application availability and verify that access remains consistent and reliable.
Oct 19, 17:26 EDT
Identified - Our technical teams have identified a connectivity issue with the Web Application Firewall. They are actively troubleshooting the issue with the WAF vendor to resolve it. The teams are working toward a resolution and will provide further updates as more information becomes available.
Oct 19, 16:25 EDT
Update - Our technical teams are actively investigating the ClaimSearch login issue and working toward resolution. We will provide further updates as more information becomes available.
Oct 19, 14:25 EDT
Investigating - We're actively investigating the ClaimSearch SSO login issue and XML failures to reach Claimsearch endpoints disruption and appreciate your patience as we work to identify the root cause.
Oct 19, 13:13 EDT

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Resolved : Partial outage affecting Liveboards which are not available to customers
Resolved - Access for all users has been restored
Oct 6, 12:50 EDT
Monitoring - The data issue is resolved and monitoring the recovery activities. ETA - Two an half hours.
Oct 6, 10:18 EDT
Notice: Claims Inquiry - Missing Location of Loss Results
Resolved - From September 22 through October 1, an issue prevented Claims Inquiry address searches from displaying property claim results that matched the Location of Loss. The issue has been resolved.

If you performed address searches in Claims Inquiry during this period and want to confirm that no Location of Loss matching results were missed, please rerun those searches.
Oct 6, 09:31 EDT
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