Resolved: ClaimSearch Web Login may be unavailable for some users

Incident Report for ISO ClaimSearch

Resolved

The incident with ClaimSearch Web Login has been resolved. We apologize for any inconvenience.
Posted Jan 20, 2026 - 16:47 EST

Monitoring

Monitoring: A fix has been implemented and we are monitoring the ClaimSearch Services. We apologize for any inconvenience
Posted Jan 20, 2026 - 14:06 EST

Investigating

We are investigating an issue with ClaimSearch Login. Some users may be unable to login. We thank you for your patience while we investigate this issue.
Posted Jan 20, 2026 - 12:42 EST
This incident affected: Anti-Fraud Analytics (ClaimSearch Website).
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