ClaimSearch SSO login issue has been fully restored. We appreciate your patience during this time.
Posted Oct 19, 2026 - 17:40 EDT
Update
We are continuing to monitor for any further issues.
Posted Oct 19, 2026 - 17:26 EDT
Monitoring
ClaimSearch website login has been restored following remediation actions conducted in coordination with our web application firewall provider. Our technical teams are continuing to monitor application availability and verify that access remains consistent and reliable.
Posted Oct 19, 2026 - 17:26 EDT
Identified
Our technical teams have identified a connectivity issue with the Web Application Firewall. They are actively troubleshooting the issue with the WAF vendor to resolve it. The teams are working toward a resolution and will provide further updates as more information becomes available.
Posted Oct 19, 2026 - 16:25 EDT
Update
Our technical teams are actively investigating the ClaimSearch login issue and working toward resolution. We will provide further updates as more information becomes available.
Posted Oct 19, 2026 - 14:25 EDT
Investigating
We're actively investigating the ClaimSearch SSO login issue and XML failures to reach Claimsearch endpoints disruption and appreciate your patience as we work to identify the root cause.
Posted Oct 19, 2026 - 13:13 EDT
This incident affected: Anti-Fraud Analytics (ClaimSearch Website).